Ever since the bot uprising, SMEs have started investing in innovative solutions for better productivity in an optimal cost. Customer services, on all fronts, require a human being. However, 90% of the time that human is doing nothing but following some standard procedures to get things done.
As I mentioned in my previous posts, there are many areas where you do not need a task force of humans but just one person supervising the bots. One of those areas is Appointment Booking with a Doctor.Continue Reading "Easy booking bot with flexible Adaptive Cards"